Quite appalling: these doctors have set up office in an apartment building which, like all others, has an access code. That wasn't provided when I made the appointment, so I had to wait 3 minutes on the phone for some idiot secretary to answer. It appears I'm late for my appointment now, but who knows? No reception here — just a waiting room and a load of closed doors.
This is the first and hopefully the last time I'll ever have to deal with this ridiculous lack of organisation.