I don't know what Colissimo have been playing at this past week. My Banana Republic order arrived today — a week late — and Colissimo's sticker indicates that they had to "repair" the package.
I opened it and found lower third of the dress shirt I ordered torn, and with what looked like tire marks on the fabric.
At least BR's support staff are competent.
The packing slip/return form must have gotten destroyed at some point in this process as well, so I've had to ask for a new one to be emailed.
At least the tshirts arrived unscathed — but they were in their own bags, whereas the dress shirt was simply folded and placed in the outer packaging.